More than ten years ago, we noticed a gap in the market. This was for an exceptional home renovation and construction service company. A company to serve the needs of property owners the length and breadth of PEI.
At that time, there were scores of solo contractors within the PEI construction business. But they would not always have the manpower to handle larger renovation projects in a timely manner. Solving this issue would require an integrated approach and sophisticated project management. This was one of the goals we had in mind when we set up Atlantic Renovations.
One of our priorities as a PEI contractor is to always be available to take our client’s calls. From experience, we knew that sole owners are often out on site and unavailable to the client.
But our approach means the client can always speak to a member of the AR team during working hours. And it means that members of the different AR teams – customer service, site visit, on site trades – engage with the client at the appropriate time in the process.
Also, setting up the company in this way enables us to provide a detailed quote, one the client can rely on. In this way, the client can be clear what they are getting for their money. And it also reassures them there will be no changes to this quote so they know the price they will pay in advance.
